How to avoid duplicate Reminders in Outlook App / iOS

Question

When starting the Microsoft Outlook App on Windows, a dialog box appears listing Reminders for Meetings that have already occurred. Notifications for the Meetings appeared on iOS and were cleared on that platform. Clearing the Notifications on iOS seems to have no relationship with Dismissing the Reminder on the Outlook App.

Is there a mechanism to Dismiss Outlook Reminders on iOS such that their Dismissed state synchronizes with the Outlook App?

Outlook App provides customization to automatically Dismiss Reminders for Meetings that have occurred in the past. This is not a desirable workaround as it does not explicitly account for user state changes in the record's Dismissed status. I am looking to manage the Dismiss state deliberately across platforms.

Test Software Environment: Microsoft 365 Business Standard, Microsoft 365 Apps for Business, Outlook App Version 2404 (Build 16.0.17531.20152 Click-to-Run) 64-bit, iOS 17.5.1, Outlook App for iOS 4.2419.0.

Presumed Data Environment: The Microsoft 365 service hosts the Calendar, Meetings, and Reminder records. iOS Apps generate notifications based on Reminder records from the 365 service, and the Outlook App for Windows generates notifications based on Reminder records from the 365 service.

Desired User Experience: A Reminder Dismissal action performed on any client is recorded on Microsoft 365 and synchronized across all clients.

Answer 1

Hi @Donald Pellegrino

Welcome to our forum!

Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. For Outlook mobile, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.

---

Currently, there is no option in the Outlook desktop client to control the notification settings for the mobile client.

In the meantime, I'll post your feedback to a dedicated official feedback portal. I posted a post here and you can vote for it. If you have any suggestions or ideas, we recommend that you post them here. Hopefully, Microsoft will take notice of this in the future. Thank you for your understanding and support!

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---