Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,595 questions
Bug: Remote Desktop for Mac release 10.9.7 appears to break all RDP connections where clipboard sharing is enabled
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Schwarz
5
Reputation points
To reproduce: With clipboard sharing enabled, attempt to connect to one of several different Windows Server hosts from Remote Desktop for Mac.
Expected: Connection to RDP works well.
Actual: The connection hangs indefinitely on "Configuring the remote PC".
Note that all of these worked daily for months at a time before the 10.9.7 release was live. I connect from an M1 Mac (Sonoma 14.2.1) to a 4+ different Windows server instances, varying versions. On Friday afternoon CT 2024-05-24 they all worked well. After the release to my Mac, I'm turning off clipboard sharing to each one in order to be able to connect successfully.
This blog post works around the issue: https://alexconesa.wordpress.com/2024/02/13/how-to-fix-the-configuring-remote-pc-issue-on-mac-with-microsoft-remote-desktop-app/
{count} vote
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Karlie Weng 18,531 Reputation points Microsoft Vendor2024-05-30T01:09:42.3733333+00:00 Thank you for the information. We will verify if the issue is related to Microsoft. If so, the product team will assess the need for a fix. Thank you!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 4%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fredrik Stighag 0 Reputation points2024-06-07T10:20:10.1166667+00:00 I have experienced the same problem as Mark, using the same version of Remote Desktop for Mac.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 54%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Halder Roland 5 Reputation points2024-06-19T07:28:39.02+00:00 Same problem here with the same version (10.9.7). Please fix it soon, it's a very annoying bug :-(
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Daniel Hutmacher 0 Reputation points MVP2024-08-23T08:54:08.82+00:00 The problem appears to persist on version 10.9.9.
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