If you have set up backup options like an alternate email address or phone number, you can use these to regain access. Try this
Go to the Microsoft Account Recovery Page:
- Visit the Microsoft account recovery page.
Enter Your Account Information:
- Provide your email address, phone number, or Skype name associated with your Microsoft account.
Follow the Prompts:
- Choose the option to receive a code via your alternate email or phone number.
- Enter the code you receive to verify your identity.