Black screen with white dotted circle, can't access Safe Mode

Paul Mardegan 0 Reputation points
2024-05-28T18:48:20.3266667+00:00

Per the title, I turn on my computer and am greeted with the white circle on black background. There is no Windows logo, or anything else. I tried plugging in the original media I used to install Windows with no success. Any ideas? Thanks for your time!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Hania Lian 10,001 Reputation points Microsoft Vendor
    2024-05-29T01:51:03.8933333+00:00

    Hello,

    Here are some troubleshooting steps you can try:

    Check Hardware Connections: Ensure that all cables (especially the power cable) are securely connected to your computer and monitor. Sometimes loose connections can cause startup issues.

    Disconnect External Devices: Disconnect all unnecessary external devices from your computer, such as USB drives, printers, and external hard drives. Sometimes a faulty external device can cause startup problems.

    Reset BIOS/UEFI Settings: Try to access your computer's BIOS/UEFI settings (usually by pressing a key like F2, Del, or Esc during startup) and reset them to default. This can sometimes resolve compatibility issues that are preventing Windows from starting properly.

    Hope this helps.

    Best Regards,

    Hania Lian

    ============================================

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