Hello,
Here are some troubleshooting steps you can try:
Check Hardware Connections: Ensure that all cables (especially the power cable) are securely connected to your computer and monitor. Sometimes loose connections can cause startup issues.
Disconnect External Devices: Disconnect all unnecessary external devices from your computer, such as USB drives, printers, and external hard drives. Sometimes a faulty external device can cause startup problems.
Reset BIOS/UEFI Settings: Try to access your computer's BIOS/UEFI settings (usually by pressing a key like F2, Del, or Esc during startup) and reset them to default. This can sometimes resolve compatibility issues that are preventing Windows from starting properly.
Hope this helps.
Best Regards,
Hania Lian
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