MFA sign-in request approval pops up every day in Azure Virtual Desktop enviroment

Cloud_Geek_82 831 Reputation points
2024-05-29T04:54:15.0466667+00:00

Hi All,

A company recently migrated from Citrix XenApp to Azure Virtual Desktop environment.

Now 2 users get Microsoft MFA sign-in request approval popping up every day when they open Outlook \ OneDrive or Teams.

What could be a reason of that?

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Cloud_Geek_82 831 Reputation points
    2024-06-04T08:54:04.6766667+00:00

    Hi All,

    I noticed the issue happens in RDS environment with user profile disks.

    In other words if in RDS environment user profiles are stored on session hosts they don't get MFA prompt every day.

    However, in RDS environment where user profiles are stored centrally as UPD disks this is when this started to happen.

    If anyone could shed some light why it is so and how to fix it that would be much appreciated.

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