how to know which application or update reason for system restart device managed by SCCM

Richa Kumari 286 Reputation points
2024-05-29T05:26:18.4633333+00:00

Hello Expert,

I have deployed Windows 365 PC that is co-managed in sccm. I have deployed a task sequence on this pc collection but found that this task sequence is not get started showing status in Progress in sccm deployment status of Task sequence.
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I login this pc ,found that restart is needed as other apps and updated were push on this device collection.
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How I know that what particular application required this restart for that another TS is not get started and struck in progress.

I know after restart the device ,TS will started but it is not automatic way .
what to know which installed apps required restart.

Thanks
Rich

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  1. Rahul Jindal [MVP] 9,551 Reputation points MVP
    2024-05-29T06:41:24.82+00:00

    I normally check for exit code 3010 in Configmgr logs and\or eventvwr. The usual logs are execmgr, appexec, smsts, wuahandler, rebootcoordinator depending on the nature of assignments.

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  2. Pavel yannara Mirochnitchenko 12,381 Reputation points MVP
    2024-05-29T09:19:59.08+00:00

    If event viewer will not help you, you could try to identify via appenforce.log from CM client, which was the last app install. I remember also there was some ccm log file showing what updates has been installed, if that is the update which created a restart.

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  3. Simon Ren-MSFT 31,601 Reputation points Microsoft Vendor
    2024-06-04T09:37:09.1966667+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,You can check the event log and logs as above suggestions to determine which application/update triggers a device restart.

    2,A little piece of info that might help is there's a column in the console when you're looking at all devices for Pending Restart and it gives you reasons as to why the server/workstation may need a restart. As shown below:

    pending restart column

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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