Scan error with Migration Manager

Question

Hello, I'm getting 'scan error' for some folders on the fileshare that I'm scanning in Migration Manager, the fileshare account is a domain admin account so should have 100% permissions everywhere

the scan log .csv file for the scan error just says 'undefined' when I download it? any ideas what would be causing this? permissions?

Answer 1

Hi @Kevin Egan ,

Welcome to Q&A forum!

The scan error could be caused by a variety of issues, including incorrect folder paths or insufficient permissions.

1, Make sure that the path you entered is correct and follows the proper format.

2, Since you are using a domain admin account, it is unlikely that the issue is related to permissions. However, it is still possible that the account does not have the necessary permissions to access certain folders. You can confirm that the account has the correct permissions by checking the permissions on the folders that are failing to scan.

And, the "undefined" error message in the scan log CSV file does not provide much information about the cause of the issue. You may need to review the Migration Manager logs to get more detailed information about the error. The logs are stored here: C:\Users\<Username>\AppData\Roaming\Microsoft\SPMigration.

References:

Migration Manager: Reports and errors for file share migration

Troubleshoot Migration Manager file migrations

Frequently Asked Questions: Migration Manager

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