Application Error

Sneha Rao 60 Reputation points
2024-05-30T15:03:04.27+00:00

I have wordpress azure app

App name - partyplacetest2.

when I checked last time it was working. but today it is showing error

but it was showing 504.0 gatewaytimeout error after restart it display following error

I am getting following error.
:( Application Error
If you are the application administrator, you can access the diagnostic resources.
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
7,134 questions
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Accepted answer
  1. ajkuma 23,476 Reputation points Microsoft Employee
    2024-05-31T08:08:47.31+00:00

    @Sneha Rao , Thanks for posting this question.

    I see that the WebApp is stopped now ( screenshot below). Currently, the WebApp is running on LinuxFree, you can start the WebApp and check. To isolate the issue, you may scale-up and test ( scale-down as required).

    Based on your issue description and the info you have shared, I also reviewed some logs.

    For isolating the application Error:
    1.Review the Startup command on Azure Portal for your WebApp
    Configuration -> General Settings -> Startup Command

    2.Review the exposed port, in the application setting , as outlined in this doc.

    Always On setting is off ( disabled), please enable it from Azure Portal – Your WebApp > Configuration blade (> General settings).

     To fetch more details about the issue, you may try these:

    • You may leverage App Service diagnostics from Azure Portal> Navigate to your App Service app in the Azure Portal. (screenshot below).

    In the left navigation, click on Diagnose and solve problems - Review - “Configuration and Management and “Availability and Performance”  options.

    • Navigate through Kudu site on: https://<sitename>.scm.azurewebsites.net/api/logs/ , to fetch info.

    User's image

    User's image

    Kindly let us know how it goes, I'll be happy to follow-up with you further


    If the answer helped (pointed, you in the right direction) > please click Accept Answer - it will help community find the answers quicker.

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