Changing email address on account

Question

Where do I change the email address for all billing and Alerts? I thought that I have changed the billing profiles, but the wrong email address is still being used to get the Alerts and some of the billing items.

Answer 1

Change Billing Contact Information

1. Sign in to the Azure Account Center:
   • Go to the Azure Account Center.
     • Sign in with your Azure account credentials.
     1. Update Billing Profile:
        • Navigate to the Billing section.
          • Select Billing profiles from the left-hand menu.
            • Choose the billing profile you want to update.
              • Click on Edit billing profile.
                • Update the email address under the Contact information section.
                  • Save the changes.

Change Alerts Contact Information

1. Sign in to the Azure Portal:
   • Go to the Azure Portal.
     • Sign in with your Azure account credentials.
     1. Navigate to Service Health:
        • In the left-hand menu, click on Monitor.
          • Under Monitor, select Service Health.
          1. Update Action Group for Alerts:
             • Go to Alerts under Service Health.
               • Select Manage action groups.
                 • Choose the action group you want to update or create a new one if needed.
                   • In the action group configuration, you can specify the email addresses for receiving alerts.
                     • Make sure to update the email address in the Notifications section (Email/SMS message/Push/Voice).
                     1. Set Up or Update Alerts:
                        • If you have existing alerts configured, ensure they are using the updated action groups.
                          • If you need to create new alerts, follow the prompts to set up the conditions and link them to the action groups with the correct email addresses.

Additional Steps

• Check Azure Cost Management + Billing:
  • In the Azure portal, go to Cost Management + Billing.
  • Ensure that the billing contact information matches what you updated in the Azure Account Center.
  • Check for any additional settings that might need updating.
• Azure Service Health Email Notifications:
  • In the Azure portal, under Service Health, set up or update Service Health alerts to ensure notifications are sent to the correct email addresses.

---

If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin

Answer 2

Try the following

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile

---

If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin