Unable to proceed with course content

Question

Hi guys,

I have recently ran into an issue which spans across multiple web browsers.

There is no next button at all in this module and no time per modules.

https://learn.microsoft.com/en-us/training/modules/manage-data-retention-microsoft-365/?WT.mc_id=cloudskillschallenge_7d3744e5-00b1-4897-a078-11c89268e6a3&ns-enrollment-type=Collection&ns-enrollment-id=xkwnh0p0752z

I am trying to complete this challenge so I am able to receive the discount code.

I have tried the following:

• Changed web browsers (edge, chrome, Firefox).
• Used a virtual machine and edge, chrome and Firefox. to see if this worked, same issue.

Anyone else had this issue?

This question is related to the following Learning Module

Answer 1

Hello mark enkababyan,

Thank you for asking this question on the Microsoft Q&A Platform.

Skill Challenge is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

or “Ask a new question >” and Learn/Cert Moderators will help you.

Microsoft Training Support Forum

Microsoft Certification - Transcript - Missing Exams or Certificates

Microsoft Certification - Missing Badge/Sharing

Microsoft Certification - Profile/MCID Assistance

Certifications tab moved under Credentials. Below is direct link to your Certifications tab:

https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

Account Management you can link your private and work email addresses:

https://learn.microsoft.com/en-us/users/me/settings

 

Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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