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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 93%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
While uploading data in the chatplayground I get the following error
"Invalid dataRefreshIntervalInHours value. Value has to be between 0.2 and 720 or null for one-off ingestion jobs."
I basically followed the required steps to upload the files (created the story, search service,...) and keep getting issues with file uploads. It used to work fine.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
I am getting the exact same error message
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 51%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Hello,
Same for me. I have been using the azure open ai platform for 2 months now, with the chatplayground and the "add source data" without any troubles. Only this morning I had the same error message while I didn't make any changes in the way I upload documents (even try with documents that already uploaded in the past).
Is it possible that it comes from the platform ?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 50%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQR%3C/text%3E%3C/svg%3E)
Same issue here, did you create a support ticket?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
I'm still having the same issue as well.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
the same issue, so I had to configure Daily scan to bypass the error.
IT is MS glitch - they changed API but didn't update the interface.
This is the response from API call:
{
"error": {
"code": "BadRequest",
"message": "Invalid dataRefreshIntervalInHours value. Value has to be between 0.2 and 720 or null for one-off ingestion jobs."
}
```Because they send 0 as dataRefreshIntervalInHours not Null.
Even when puting Daily refresh something is broken, vectorContent is never added to the index.
the same RE: vectorContent
@Peeters Dennis Quentin ROGER Finbarr Kiely Alexandre Berthet CraigFretwell Dmitry Bulavin Could you please refresh the browser and retry the scenario to check if the error is still seen? A fix should be in place in all regions for this issue now. Thanks!!
Thanks for the info, I can confirm that I can add now files from a blob storage, however, the vector profile is still not created despite configuring it via the "Add my Data" wizard @romungi-MSFT
It seems this is not the only issue with the file upload right now. Even if you use blob storage as a source (where you can set the interval to daily which removes this error) there is an issue.
"We couldn't connect your data An unexpected error occurred while processing your data. Please try again."
in the console there is :
{
"statusCode": 401,
"message": "Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired."
}
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
This is Product issue MS confirmed the same, MS says : that the issue you are facing is also being encountered by a few other clients, and all these cases, including yours, have been escalated. The Product Group has informed us that they are actively working on a fix which will be deployed soon.
Update from MS :Our Product Group is rolling out a fix for this issue and we are currently waiting for an update on this. I will let you know as soon as I hear back from them.