Unable to activate my P2 license after creating a free Azure trial subscription.

Sibananda 0 Reputation points
2024-05-31T09:26:29.38+00:00

I am unable to activate my P2 license after creating a free Azure trial subscription. Whenever I try to activate the P2 license, it asks me to enter an email ID. I enter the email ID I used to create the trial account, but it then asks me to create a new account. Previously, I was able to activate the license just by clicking. Is there a change in the process, or am I doing something wrong? Now, I have two accounts: one with the Azure trial and another with the P2 license. I am stuck. Can someone help me with this?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Deepanshu katara 6,245 Reputation points
    2024-05-31T09:36:40.94+00:00

    Hi Sibananda,

    Thank you for reaching out to us,

    could you help which account are you using to activate P2 license in your default tenant personal account or work/school account ?

    Also did you get a chance to refer these QnA posts where similar issue has been discussed - https://learn.microsoft.com/en-us/answers/questions/1464265/i-cant-activate-the-trial-of-microsoft-entra-id-p2

    https://learn.microsoft.com/en-us/answers/questions/1458038/entra-id-p2-free-trial-is-not-working-with-azure-f

    If the above posts doesn't help, help me with more details like screenshot at time of issue so that I can better understand the issue and assist you.

    Kindly accept answer , if it helps

    Thanks

    Deepanshu

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  2. Sandeep G-MSFT 15,326 Reputation points Microsoft Employee
    2024-06-03T04:53:23.9733333+00:00

    @Sibananda

    Thank you for posting this in Microsoft Q&A.

    You need to make sure that you activate the P2 trial by using an Entra ID user account, not your Microsoft account. This would allow you to activate the P2 trial within your existing Entra tenant. If you don't have an Entra ID user account, simply create one, ensure that it has the Global Administrator role, sign in to the Entra Admin Center (or Azure portal) by using this account, and activate the trial.

    Note that this still requires that you provide your credit card information, however, you will not be charged for the trial

    Let me know if you have any further questions.

    Please "[Accept the answer] (https://docs.microsoft.com/answers/support/accepted-answers)" if the information helped you. This will help us and others in the community as well.

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