how to create new user in Entra ID


please as a global administrator on eligible assignment, i have been trying to create a new user in my organization without success because the create user option in the user information is action only the invite option is active. please advice. thanks.

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Q&A Assist
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To create a new user in Microsoft Entra ID, you must have a Global Administrator account. Follow these steps to create a new user:

    1. Sign in to the Microsoft Entra admin center using a Global Administrator account.
    2. Under Manage, select Users.
    3. Select All users and then select + New user.
    4. Provide a name and username for this user. This will be your Global Administrator for the tenant. You'll also want to change the Directory role to Global administrator. You can also show the temporary password. When you're done, select Create.
    5. Once this has completed, open a new web browser and sign-in to using the new global administrator account and the temporary password.
    6. Change the password for the global administrator to something that you'll remember.

    If you are only seeing the "Invite" option and not the "Create" option, it is possible that you do not have the necessary permissions to create new users. Make sure that you are signed in with a Global Administrator account. If you are still having issues, you may need to check your organization's user management settings or contact Microsoft support for further assistance.


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  2. Babafemi Bulugbe 2,680 Reputation points MVP


    Thank you for posting your query in the Microsoft Q&A Community.

    I understand that you are currently facing issues creating a new user in your tenant.

    Based on your description, you currently do not have permission to create the user. The role needs to be activated before you can perform this operation. Once you activate your Eligible role, it will show under the current role assignments tab.

    Microsoft Entra roles - My eligible roles list

    Follow this link below to get more information on how to activate your Eligible role.

    Let me know if further assistance is needed.


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