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my pc freezing and keyboard delay

Shane Brown 0 Reputation points
2024-05-31T18:39:38.7466667+00:00

my pc freezes I can still hear audio see thing move on my screen and can move mouse but my keyboard does not work and I cannot press anything . my keyboard also becomes more delayed the more a play eventually becoming useless as there is a 10 second delay however turning my keyboard of and on reduces the delay a bit it does not fix it .

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. S.Sengupta 17,311 Reputation points MVP
    2024-06-01T00:46:46.5633333+00:00

    Suggestions:

    Make sure your keyboard is securely plugged into the USB port. Try a different USB port to rule out a faulty port.

    If using a wireless keyboard, ensure batteries are fresh or it's fully charged. Check if a wireless receiver needs reseating.

    Update the driver.

    If possible, try a different keyboard.

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  2. Hania Lian 11,121 Reputation points Microsoft Vendor
    2024-06-03T01:35:58.2933333+00:00

    Hello,

    We recommend you could refer to this link for keyboard troubleshooting:

    https://support.microsoft.com/en-us/windows/mouse-and-keyboard-problems-in-windows-94b4ca7b-4f2f-077e-4eb4-f7b4ecdf4f61

    About the PC freezes, you can check Event Logs to see if there are any errors.

    Hope this helps.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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