Hi @Tyrell Black ,
Welcome to our forum!
Looks like the issue is more related to your hotmail.com account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for hotmail.com for more professional advice.
In addition, i notice that you post your email address in the thread and i have hidden them. In order to avoid privacy, please remember to hide your information before your post.
Thanks for your understanding and support!
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