Laptop randomly crashes

Question

This is from the reliability monitor

Problem Event Name: CLR20r3

Problem Signature 01: CrashReportClient.exe

Problem Signature 02: 1.0.0.0

Problem Signature 03: e2ed0624

Problem Signature 04: CrashReportClient

Problem Signature 05: 1.0.0.0

Problem Signature 06: e2ed0624

Problem Signature 07: 29

Problem Signature 08: 0

Problem Signature 09: System.NullReferenceException

OS Version: 10.0.22631.2.0.0.768.101

Locale ID: 1033

Additional Information 1: 4fc0

Additional Information 2: 4fc09988ece1dcf0b6af320e8d4b95a5

Additional Information 3: 977e

Additional Information 4: 977e7ef097a34999e7e206764840be63

Answer 1

Hello,

Event Name: CLR20r3 is usually associated with. NET Framework.

You can try the following steps to troubleshoot the problem:

1. Check to install the latest patches and updates in Windows Update, especially with. NET Framework related updates.
2. Check and repair system files:

Open the command prompt (administrator) and run this command: sfc /scannow

Restart your computer when finished.

3. The user starts the.NET application. However, if the user.config file is corrupted, the application crashes at startup.

You can delete the user.config file and let the application recreate it. This file is usually located in the following folders:

... \Documents and Settings<user>\Local Settings\Application Data<application_name>... \user.config

Reference:.NET applications crash at startup - .NET Framework | Microsoft Learn

Best regards

Jacen

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