Azule portal issue : Sign-in failed, Error code: AADSTS500014

Koichi Numajiri 0

I can't log-in the portal.

May I know how to initialize the azure environment?

Vahid Ghafarpour 23,585 Reputation points Volunteer Moderator

2024-06-01T23:58:12.5666667+00:00

You should get an error as: The service principal for resource 'https://xxxxx' is disabled.

That resource could be expired or disabled.

Could you please provide more information
Koichi Numajiri 0 Reputation points

2024-06-02T00:01:22.51+00:00

Thank you for your help.

Below is all the information to be shown.

The service principal for resource '00000003-0000-0000-c000-000000000000' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it. Trace ID: ec248868-65ed-4544-aac5-3764033a9e01 Correlation ID: 1ada0a87-99bc-4a4c-9597-d9b1cedc06a3 Timestamp: 2024-06-01 23:40:38Z
Givary-MSFT 35,676 Reputation points Microsoft Employee Moderator

2024-06-04T05:50:34.2+00:00

@Koichi Numajiri just checking if the below steps helped to resolve or mitigate the issue which you mentioned above.

if you have any further questions, feel free to post back.

1 answer

Abiola Akinbade 30,360 Reputation points Volunteer Moderator

2024-06-02T13:58:11.43+00:00
Hello Koichi Numajiri,

Thanks for your question.

Based on the error, I will recommmend:

Login to your Azure Portal and navigate to your subscriptions.

Confirm the status of the subscription. If it is inactive, that is the issue. If it is active proceed thus:

Navigate to Entra ID

Navigate to App registrations section and locate the referenced appID

Under Properties, check if the application is enabled. If it is disabled, enable it.

NB: you need admin privileges or you have to contact admin.

Please let me know if you have further questions**

You can mark it 'Accept Answer' if this helped.
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Koichi Numajiri 0 Reputation points

2024-06-02T15:01:23.56+00:00

Thank you for your advice, really appreciate it.

However, I saw the same error messages in the below process.

Login to your Azure Portal and navigate to your subscriptions.

Only I can log in via Azure CLI, but not familiar with the command.

I confirmed that my subscription is still active.

No Subscription name Subscription ID Tenant

[1] * Azure subscription 1 40517969-de12-4579-a6ae-*** Default Directory

Abiola Akinbade 30,360 Reputation points Volunteer Moderator

2024-06-03T07:48:30.36+00:00

hey Koichi Numajiri

Thanks for your question.

You can login to azure via CLI via any of the below in doc here: https://learn.microsoft.com/en-us/cli/azure/authenticate-azure-cli

If you can login then please check the service principal mentioned above to see if it is enabled. You can do that using Step 2 above.

You can also do it via cli using: https://learn.microsoft.com/en-us/cli/azure/ad/app?view=azure-cli-latest#az-ad-app-show

Please remember to mark 'Accept Answer' if it assisted you.
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