GPO mail signatures problem

Question

GPO mail signatures problem

Yakub K 0

We apply e-mail signature to our users via gpo. However, in 30 percent of cases, the e-mail signature file arrives corrupted when the computer is started and therefore the signatures do not work. We are waiting for your help on this issue.

mayshaherry 75 Reputation points

2024-06-02T19:09:18.6366667+00:00
Hi Yakub,

It sounds like a frustrating issue. To address the problem with corrupted email signature files via GPO, you might want to check the following:

File Integrity: Ensure the signature file is not corrupted before distribution.

Network Issues: Verify the network stability and availability of the shared location where the signature file is stored.

GPO Settings: Check the GPO settings for any misconfigurations or conflicts that might affect the file transfer.

Startup Scripts: Consider using a startup script to verify the integrity of the signature file and re-download it if necessary.

Hope this helps!

Best,
Yakub K 0 Reputation points

2024-06-02T19:30:08.9033333+00:00

I tried all the steps you said but failed. It works flawlessly for seventy percent of users.
SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff

2024-06-05T05:50:49.46+00:00

Hi @Yakub K

Welcome to our forum!

For better research, I would like to know what are the specific steps you have to apply the GPO to set up the signature? Are all the client versions the same for the users with this issue?
SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff

2024-06-11T01:49:13.4366667+00:00

Hi @Yakub K

Is there any update on this case?

Please feel free to drop us a note if there is any update.
Yakub K 0 Reputation points

2024-07-14T05:13:55.9+00:00

Most of the users who have problems have the same Windows and Office versions.
Yakub K 0 Reputation points

2024-07-14T05:15:58.4166667+00:00

The Signatures folder gets corrupted while the computer is starting up and importing the policy from the gpo. No matter what I did, I couldn't solve the problem.