How to log into authentication app, after it no longer accepts your fingerprint.

Natasha Alexander 0 Reputation points

Hi All, I am having trouble logging into my authentication app. It only accept my fingerprint and my phone is damaged around that area. So now my fingerprint does not open the app. I tried downloading the app on my new phone but my sign in apps are still on the old authenticate app. I am unable to do my online work because I need to verify via the app. Please help !

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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