Cannot access my files in SharePoint

Iniobong Nkanga 1,691 Reputation points


Please i need your help on this issue. 

My business partner and I can no longer access our business documents in SharePoint Site.


We are getting access errors “Hmmm… can't reach this pageCheck if there is a typo in”.

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We're concerned our account has been hacked as we haven't changed anything on our side

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  1. AllenXu-MSFT 17,501 Reputation points Microsoft Vendor

    Hi @Iniobong Nkanga,How did you access the documents, via shared links? If you accessed the documents through shared links, please check whether the link has expired. It's also possible that the SharePoint site is temporarily down or has been moved to a new web address. Check with your SharePoint administrator to see if there are any known issues.

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