Being changed for Basic IPv4 Dynamic Public IP after May 29th 2024

Chongkai Zhu 0 Reputation points
2024-06-03T12:04:58.8+00:00

I have a VM on Basic SKU, with one danamic IPv4 address. According to
https://azure.microsoft.com/en-us/pricing/details/ip-addresses/ the IP address should be free as "First Cloud Service VIP". I did nothing to all settings. It was free before May 29th 2024, but since 29th, it shows as "Basic IPv4 Dynamic Public IP" with 0.004/hour rate on my billing? So wonder what changed? Is there any error? Or if there is any change needed so I can get the IPv4 address for free?

Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
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  1. ChaitanyaNaykodi-MSFT 23,991 Reputation points Microsoft Employee
    2024-06-03T21:46:07.8533333+00:00

    @Chongkai Zhu

    Thank you for reaching out.

    I understand that you were not charged for your Azure Basic Public IP address before May 29th 2024 but you are able to see charge 0.004/hour rate on your billing statement.

    As your issue is related to billing of a resource, the correct approach here will be to create a Billing Support Ticket with Azure. Azure provides free billing support to all azure customers. You can follow the documentation here and create a support ticket of type Billing.

    Just an FYI On 30 September 2025, Basic SKU public IP addresses will be retired in Azure unless the Basic SKU public IP addresses deployed in Azure Cloud Services (extended support) those deployments will not be affected. More details can be found here.

    Hope this helps. Please let me know if you have any additional questions. Thank you!

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