Unable to renew certificate for Microsoft 365 Certified: Security Administrator Associate

stefan van leeuwen 0 Reputation points
2024-06-03T17:28:17.1633333+00:00

I am unable to renew my certificate for Microsoft 365 Certified: Security Administrator Associate. On the renewal page, I see the message that this certification is renewable, but the "see if you're eligible" button is greyed out. I still have time to renew the certificate and it is not past its expiration date.

Renewal Page: https://learn.microsoft.com/en-us/credentials/certifications/m365-security-administrator/renew/?wt.mc_id=certnurture_StayCurrent7DayReminder_email_wwl&source=learn

I am unsure of which tag to select, which is why I have chosen this tag.

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,808 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Daisy Zhou 20,461 Reputation points Microsoft Vendor
    2024-06-04T08:14:17.6133333+00:00

    Hello stefan van leeuwen,

    Thank you for posting in Q&A forum.

    After open the link you mentioned, after a while, I will see the error below.

    User's image

    I can also see:

    This renewal assessment and the related certification are retired. Learn more.User's image

    After clicking Learn More, I can see:

    https://learn.microsoft.com/en-us/credentials/certifications/renew-your-microsoft-certification

    You can click "Check my eligibility in profile" and check if you can renew your certificates.

    User's image

    You can click "About certification renewal" to check more information.

    https://techcommunity.microsoft.com/t5/microsoft-learn-blog/evolving-microsoft-365-certifications-help-keep-you-in-sync-with/ba-p/3719265

    User's image

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.