microsoft authenticator doesn't show code on my phone

Oscar Andino 0 Reputation points
2024-06-03T22:40:31.8066667+00:00

I deleted microsoft authenticator, I reinstall it, now I can't enter my email. Is not letting me select code, I go to I forgot Password, and it still asking me for authenticator code. Account on Authenticator app is marked in grey and can't enter to configure it

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Bruce (SqlWork.com) 59,021 Reputation points
    2024-06-03T22:50:11.7933333+00:00

    if you did not setup an alternate MFA method to authenticator, you need to contact your email admin, and have them send you a new authenticator signup, typically a QR code.

    1 person found this answer helpful.