Microsoft seemed to have my name incorrect

Gina Vu 0 Reputation points
2024-06-03T22:54:22.8+00:00

PearsonVue notified me that I can't take my exam because Microsoft account has a different name than my legal name. It doesn't show in my profile, how do I correct this problem?

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  1. TP 82,056 Reputation points
    2024-06-03T22:58:47.8266667+00:00

    Hi,

    Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist with legal name change on your account:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer and upvote if above was helpful.

    Thanks.

    -TP

    1 person found this answer helpful.