Old mobile phone broken - no access to Authenticator App

gilneedshelp 0 Reputation points

My old phone broke, so I can't get into the Office programs anymore. Everytime, Microsoft wants a code from the Authenticator app. If I say I don't have access to it, I get 2 choices, but both run through the Authenticator app.

Every attempt to get online support is linked to the registration, which I can't do because I can't get into the app anymore.

Can someone please help me?

Thank you

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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