Mapped network drives issue

Saxton, Christina M 0 Reputation points
2024-06-04T12:33:12.4933333+00:00

Windows 11 mapped network drive randomly disconnecting

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

2 answers

Sort by: Most helpful
  1. Anonymous
    2024-06-04T13:33:52.24+00:00

    Hello Saxton, Christina M,

    Thank you for posting in Q&A forum.

    I understand that you are experiencing issues with a mapped network drive randomly disconnecting on Windows 11.

    To troubleshoot this issue, you can try the following steps:

    1. Check the network connection: Ensure that the network connection is stable and not experiencing any interruptions. You can try pinging the server to check for any packet loss.
    2. Check the power settings: Make sure that the power settings are not causing the network adapter to turn off or go to sleep. You can adjust the power settings by going to Control Panel > Power Options > Change plan settings > Change advanced power settings > Network adapter settings.
    3. Update network drivers: Ensure that the network drivers are up to date. You can check for updates by going to Device Manager > Network adapters > Right-click on the network adapter > Update driver.
    4. Disable firewall: Temporarily disable your firewall to see if it is causing the issue.
    5. Re-map the network drive: Try re-mapping the network drive to see if that resolves the issue.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    0 comments No comments

  2. Kapil Arya 8,456 Reputation points MVP Volunteer Moderator
    2024-06-04T15:55:14.0366667+00:00

    I suggest to remove and set new credentials using the Windows Credential Manager. See if it helps.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.