组织者发送日历邮件含有附件,参与者接收到该会议邮件没看到有附件

事良 邹 45 Reputation points
2024-06-05T07:43:10.95+00:00

Exchange Server 2016 CU23的环境,用户A是组织者发送循环日历邮件含有附件,参与者接收到该邀请会议邮件时没有看到有附件,并且点击接受后在outlook日历中打开这封会议邮件也是看不到附件,但是用户A组织者自己打开日历查看日历信息的时候却可以看到是有附件存在的,这个如何排查?是邮件传输的时候删掉了附件吗?因为我在测试环境测试却没有这种情况出现,不管参与者还是组织者,打开日历都可以看到附件的。以下是我从测试环境和生产环境中查询邮件流发现的以下的不同,有帮忙吗?

1

以下是生产环境的邮件流查询的具体信息:

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp :

ClientHostname : Server110.xxxxx.net

ServerIp :

ServerHostname : Server101

SourceContext : 08DC697B2F27DA41;2024-06-05T06:05:43.514Z;ClientSubmitTime:2024-06-05T06:05:43.067Z

ConnectorId :

Source : STOREDRIVER

EventId : DELIVER

InternalMessageId : 111630494990811

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes : 19776

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp : 10.133.34.180

MessageInfo : 2024-06-05T06:05:43.079Z;SRV=server102.xxxxx.net:TOTAL-SUB=0.204|SA=0.105|MTSS-PEN=0.100(MTSSD-PEN=0.099(MTSSDA=0.005|MTSSDC=0.011|SDSSO-PEN=0.060

                      (SMSC=0.042(X-SMSDR=0.007)|MTSSDM-PEN=0.011)));SRV=Server110.xxxxx.net:TOTAL-HUB=0.307|SMR=0.170(SMRDI=0.028|SMRC=0.141(SMRCL=0.101|X-SMRCR=0.141))|CAT=0.135(CATOS=0.001 (CATSM=0.001)|CATRESL=0.002|CATORES=0.023(CATRS=0.023(CATRS-Transport Rule 

                      Agent=0.005 (X-ETREX=0.005)|CATRS-Index Routing Agent=0.016))|CATORT=0.105(CATRT=0.105(CATRT-Journal Agent=0.104 

                      ))|CATCC=0.001);SRV=Server101.xxxxx.net:TOTAL-DEL=0.165|SMR=0.009(SMRDI=0.008)|SDD=0.155(SDDSPCR=0.007(SDDCC=0.007)|SDDSPCS=0.004(SDDOS=0.004)|SDDPM=0.050(SDDPM-Conversations Processing Agent=0.035|SDDPM-Mailbox Rules Agent=0.009|SDDPM-Meeting 

                      Message Processing Agent=0.003)|SDDSCMG=0.005(SDDCMM=0.003)|SDDCM=0.053(SDDCM-Message Records Management Delivery Agent=0.001|SDDCM-Meeting Message Processing Agent=0.051)|SDDSDMG=0.030(SDDR=0.030)|X-SDDAD=0.003|X-SDDS=0.060)

MessageLatency : 00:00:00.5910000

MessageLatencyType : EndToEnd

EventData : {[IncludeInSla, True], [MailboxDatabaseGuid, 2b153665-1c7f-4e60-b8e7-b249c9e3436d], [Mailboxes, 3fdcef86-1f8a-414e-8ff5-a4b03ec370b4], [StoreObjectIds,

                      AAAAAGd3PQpT5mJAtxhhLQuZ0EYHAPvDavZX6iFBuUTTsxXDRSEAAADp70IAALZLikoE6bpFqAUYF4w58REABKrq4vgAAA==], [FromEntity, Hosted], [ToEntity, Hosted], [P2RecipStat, 0.007/1], [MsgRecipCount, 1], [SubRecipCount, 1], [DeliveryLatency, 0.589], [AttachCount, 0], 

                      [E2ELatency, 0.591], [DeliveryPriority, Normal], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2375.018

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp :

ClientHostname :

ServerIp :

ServerHostname : Server110

SourceContext : server102.xxxxx.net=250 2.6.0 875dd81f9403468fba3cd10f7ce0da1c@xxx.com [InternalId=14920716386821, Hostname=server102.xxxxx.net] Queued mail for redundancy

ConnectorId :

Source : SMTP

EventId : HAREDIRECT

InternalMessageId : 111630494990811

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes : 18042

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp :

MessageInfo :

MessageLatency :

MessageLatencyType : None

EventData : {[DeliveryPriority, Normal], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2375.018

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp : 10.133.35.102

ClientHostname : server102.xxxxx.net

ServerIp : 10.219.11.110

ServerHostname : Server110

SourceContext : 08DC697C347D4A63;2024-06-05T06:05:43.175Z;0

ConnectorId : Server110\Default Server110

Source : SMTP

EventId : RECEIVE

InternalMessageId : 111630494990811

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes : 18042

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp : 10.133.34.180

MessageInfo : 0cI:

MessageLatency :

MessageLatencyType : None

EventData : {[MessageValue, MediumHigh], [Replication, server102], [FirstForestHop, Server110.xxxxx.net], [FromEntity, Hosted], [DeliveryPriority, Normal], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2375.018

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp :

ClientHostname : Server110

ServerIp :

ServerHostname :

SourceContext : CatContentConversion

ConnectorId :

Source : AGENT

EventId : AGENTINFO

InternalMessageId : 111630494990811

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes : 18363

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp : 10.133.34.180

MessageInfo :

MessageLatency :

MessageLatencyType : None

EventData : {[AMA, SUM|action=p|error=|atch=0], [TRA, ETR|ruleId=e35fa21f-c659-414a-a237-c7e53624db84|st=4/2/2022 11:37:53 AM|action=SetSCL|sev=1|mode=Enforce], [TRA,

                      ETRP|ruleId=e35fa21f-c659-414a-a237-c7e53624db84|st=2022-04-02T11:37:53.0000000Z|ExecW=0|ExecC=0|Actions=SH,0|Conditions=MRP,M.F,0;LMP,M.F,0], [TRA, 

                      ETRP|ruleId=d4a96686-4123-41b3-a847-af5a99c6a77e|st=2022-04-02T11:30:18.0000000Z|ExecW=0|ExecC=0|Conditions=IIP,F.E,0], [TRA, ETRP|ruleId=28587638-9d12-43ab-9e44-bdba8f90b739|st=2022-11-09T13:50:24.0000000Z|ExecW=0|ExecC=0|Conditions=IP,F,0], [TRA, 

                      ETRP|ruleId=22d6b5d3-1a09-4220-bac7-5fe1d0b2d370|st=2024-05-31T09:51:51.0000000Z|ExecW=0|ExecC=0|Conditions=IP,M.A,0;IIP,M.F,0], [TRA, 

                      ETRP|ruleId=3712ee41-b5ad-4b66-8f6f-e65c2ecacafb|st=2023-05-17T13:02:06.0000000Z|ExecW=0|ExecC=0|Conditions=ISUP,M.F,0], [TRA, ETRP|ruleId=41175596-1d22-4855-b57e-1ab00dbcf81f|st=2023-11-08T02:12:55.0000000Z|ExecW=0|ExecC=0|Conditions=ISUP,M.F,0], 

                      [TRA, ETRP|ruleId=3dba09de-f733-463a-afa2-9f1910ee72a7|st=2024-05-13T01:36:06.0000000Z|ExecW=0|ExecC=0|Conditions=IMOP,F,0], [TRA, 

                      ETRP|ruleId=e3a44603-012b-42ee-aec3-eee66301fa33|st=2024-05-06T09:44:08.0000000Z|ExecW=0|ExecC=0|Conditions=ISUP,M.F,0], [TRA, ETRI|MsgType=SummaryTnef|Ex=|IsKnown=|FipsStatus=NoFips|AttchUns=|ceErr=|Synth=False-Na-], [JA, 

                      ORIG|type=tenant|ruleid=820b2a9d-77c7-45f0-9f58-174e3b3d132c|mid=<f93dfdf6-d880-42a6-b020-2655da2b12c0@journal.report.generator>|dest=SystemAccount.FM2011@desay-svautomotive.com], [DeliveryPriority, Normal], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2375.018

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp : 10.219.11.110

ClientHostname : Server110

ServerIp : 10.219.11.101

ServerHostname : Server101.xxxxx.net

SourceContext : ;250 2.0.0 OK 875dd81f9403468fba3cd10f7ce0da1c@xxx.com [Hostname=Server101.xxxxx.net];ClientSubmitTime:2024-06-05T06:05:43.067Z

ConnectorId : Intra-Organization SMTP Send Connector

Source : SMTP

EventId : SEND

InternalMessageId : 111630494990811

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {250 2.1.5 Recipient OK}

TotalBytes : 19776

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp :

MessageInfo : 2024-06-05T06:05:43.079Z;LSRV=Server110.xxxxx.net:TOTAL-HUB=0.504|SMR=0.170(SMRDI=0.028|SMRC=0.141(SMRCL=0.101|X-SMRCR=0.141))|CAT=0.135(CATOS=0.001(CATSM=0.001)|CATRESL=0.002|CATORES=0.023(CATRS=0.023(CATRS-Transport Rule

                      Agent=0.005(X-ETREX=0.005)|CATRS-Index Routing Agent=0.016))|CATORT=0.105(CATRT=0.105(CATRT-Journal Agent=0.104))|CATCC=0.001)|UNK=0.001|SMSC=0.027(X-SMSDR=0.001)|SMS=0.167(SMSMBXD=0.158)

MessageLatency : 00:00:00.6410000

MessageLatencyType : LocalServer

EventData : {[E2ELatency, 0.641], [MsgRecipCount, 1], [IncludeInSla, True], [Microsoft.Exchange.Transport.MailRecipient.RequiredTlsAuthLevel, Opportunistic], [IsSmtpResponseFromExternalServer, False], [DeliveryPriority, Normal], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2375.018

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp : fe80::6820:32ea:c0e5:d315

ClientHostname : server102.xxxxx.net

ServerIp : fe80::6820:32ea:c0e5:d315%8

ServerHostname : server102

SourceContext : MDB:25844d06-6d22-4441-8abb-2e4f6485e227, Mailbox:623e361d-aa8a-420e-b7da-7419cd280621, Event:200315170, MessageClass:IPM.Schedule.Meeting.Request, CreationTime:2024-06-05T06:05:43.079Z, ClientType:MOMT,

                      SubmissionAssistant:MailboxTransportSubmissionEmailAssistant, ServerMdbConnectionId:08DC14150BA6BB09

ConnectorId :

Source : STOREDRIVER

EventId : RECEIVE

InternalMessageId : 179631

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {To}

TotalBytes : 17341

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp : 10.133.34.180

MessageInfo : 04I:

MessageLatency :

MessageLatencyType : None

EventData : {[MailboxDatabaseGuid, 25844d06-6d22-4441-8abb-2e4f6485e227], [ItemEntryId,

                      00-00-00-00-65-4E-54-A7-4A-13-98-43-B5-47-7A-80-59-70-AB-09-07-00-12-93-2B-7D-1B-DB-24-41-AD-9B-D5-B2-CF-F6-13-4C-00-00-00-20-BE-DF-00-00-56-F5-65-93-BE-C7-DF-4A-BB-A5-99-ED-7D-8B-FF-E7-00-03-DF-F3-EC-96-00-00], [DeliveryPriority, Normal], 

                      [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2507.035

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp : fe80::6820:32ea:c0e5:d315%8

ClientHostname : server102

ServerIp :

ServerHostname : Server110.xxxxx.net

SourceContext : MDB:25844d06-6d22-4441-8abb-2e4f6485e227, Mailbox:623e361d-aa8a-420e-b7da-7419cd280621, Event:200315170, MessageClass:IPM.Schedule.Meeting.Request, CreationTime:2024-06-05T06:05:43.079Z, ClientType:MOMT,

                      SubmissionAssistant:MailboxTransportSubmissionEmailAssistant

ConnectorId :

Source : STOREDRIVER

EventId : SUBMIT

InternalMessageId :

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes :

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath :

Directionality : Originating

TenantId :

OriginalClientIp : 10.133.34.180

MessageInfo : 2024-06-05T06:05:43.079Z;LSRV=server102.xxxxx.net:TOTAL-SUB=0.396|SA=0.105|MTSS=0.290(MTSSD=0.289(MTSSDA=0.005|MTSSDC=0.011|SDSSO=0.224(SMSC=0.042(X-SMSDR=0.007)|SMS=0.174)|X-MTSSDPL=0.013|X-MTSSDSS=0.013|MTSSDSDS=0.001))

MessageLatency : 00:00:00.3960000

MessageLatencyType : LocalServer

EventData : {[ItemEntryId, 00-00-00-00-65-4E-54-A7-4A-13-98-43-B5-47-7A-80-59-70-AB-09-07-00-12-93-2B-7D-1B-DB-24-41-AD-9B-D5-B2-CF-F6-13-4C-00-00-00-20-BE-DF-00-00-56-F5-65-93-BE-C7-DF-4A-BB-A5-99-ED-7D-8B-FF-E7-00-03-DF-F3-EC-96-00-00], [DeliveryPriority,

                      Normal]}

TransportTrafficType : Email

SchemaVersion : 15.01.2507.035

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:05:43 PM

ClientIp :

ClientHostname : Server110.xxxxx.net

ServerIp :

ServerHostname : server102

SourceContext : a9fcacd4-c70a-4de0-b2d2-aa87bd2d0883

ConnectorId :

Source : SMTP

EventId : HARECEIVE

InternalMessageId : 14920716386821

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes : 18236

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp :

MessageInfo :

MessageLatency :

MessageLatencyType : None

EventData : {[DeliveryPriority, Low], [PrioritizationReason, ShadowRedundancy], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2507.035

RunspaceId : b6dacd89-1306-4e92-a475-97a76eb5f5dd

Timestamp : 6/5/2024 2:06:42 PM

ClientIp :

ClientHostname :

ServerIp :

ServerHostname : server102

SourceContext : ExplicitlyDiscarded;a9fcacd4-c70a-4de0-b2d2-aa87bd2d0883

ConnectorId :

Source : SMTP

EventId : HADISCARD

InternalMessageId : 14920716386821

MessageId : 875dd81f9403468fba3cd10f7ce0da1c@xxx.com

NetworkMessageId : b333ea1e-9aea-4934-d389-08dc8525889f

Recipients : {userb@xxxx.com}

RecipientStatus : {}

TotalBytes : 18236

RecipientCount : 1

RelatedRecipientAddress :

Reference :

MessageSubject : test-附件

Sender : usera@xxx.com

ReturnPath : usera@xxx.com

Directionality : Originating

TenantId :

OriginalClientIp :

MessageInfo :

MessageLatency :

MessageLatencyType : None

EventData : {[DeliveryPriority, Low], [PrioritizationReason, ShadowRedundancy], [AccountForest, xxxxx.net]}

TransportTrafficType : Email

SchemaVersion : 15.01.2507.035

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jake Zhang-MSFT 2,150 Reputation points Microsoft Vendor
    2024-06-06T09:06:00.5466667+00:00

    您好@事良 邹

     

    欢迎您来到微软论坛寻求技术支持。

     

    根据您的描述,在您的生产环境中,组织者发送循环会议邮件含有附件,参与者接收到该会议邮件但没看到有附件。我有几个问题想跟您证实一下:

    1. 所有的参与者都遇到了相同的问题吗?
    2. 该问题是否是在Outlook客户端和OWA中都存在?

     

    对于您的问题,我建议您开启pipeline tracing来监控邮件传输的情况,这样如果能复现参与者附件丢失的问题,我们能通过管道快照知道附件是在哪一步丢失了。但是,pipeline tracing长时间开启产生的log会占用很大的空间,所以建议您能确定一个较短的时间界限。关于如何启用pipeline tracing您可以参考以下步骤:

    1. 使用 Exchange Management Shell配置管道跟踪发件人地址

    Set-TransportService Mailbox01 -PipelineTracingSenderAddress chris@contoso.com

    1. 使用 Exchange Management Shell指定自定义管道跟踪文件夹(可选)

    Set-TransportService Mailbox01 -PipelineTracingPath "D:\Hub\Pipeline Tracing"

    1. 使用 Exchange Management Shell启用管道跟踪

    Set-TransportService Mailbox01 -PipelineTracingEnabled $true

    详细信息您可以参考配置管道跟踪 |Microsoft学习这篇文档。

     

    如果您有任何疑问,您可以随时联系我。希望尽快得到您该问题的详细信息。