Microsoft RD App Sign-in Issue

Question

Hi,

I created and RD Web app that runs on my Terminal Server configuration.

Some of my users are getting sign-on screen to using the app. When they try to use their local password the are getting ''The requested operation requires elevation'' error.

This issue occurring on some apps that needs to start with admin privileges.

I also configured the mentioned apps that always run as an administrator privileges for all my users.

Answer 1

Based on the information provided in the context, it seems that the issue you are facing is related to the user's permissions and the Remote Desktop Web Access configuration. When users try to sign in to the RD Web app, they are getting an error message that says "The requested operation requires elevation." This error message usually indicates that the user does not have sufficient permissions to perform the requested operation.

To resolve this issue, you can try one or more of the following methods:

• Make sure that the user has the necessary permissions to run the application with administrator privileges.
• Check the Remote Desktop Web Access configuration to ensure that it is set up correctly.
• Try running the application without administrator privileges.

References:

• Can't sign in to a published application with SSO through RD Web
• You cannot view "RemoteApp" programs on an RD Session Host server by using RD Web Access
• User can't authenticate or must authenticate twice

Answer 2

Hello,

 

Thank you for posting in Q&A forum.

To further troubleshoot this issue, please kindly check:

1.If the user account has proper permission to the application.

2.Check if the remote desktop session is setup with enhanced mode.

3.Switch to another admin user and try if he/she's able to initiate the application.

 

Best regards，

Jill Zhou

 

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