I am unable to access my Microsoft Business account (I am admin) due to the uninstallation of Microsoft Authenticator from my mobile phone.

Alexandre CEDARD 5 Reputation points

I can’t access my Microsoft Business account since I have uninstall Microsoft Authentificator of my mobile phone. I precise that I am logged in my mobile phone with my personal account.

When I want to log in to my Microsoft Business account (even through Microsoft Authentificator), I am asked a code generated on Microsoft Authentificator… but I am not logged in Microsoft AUthentificator.

And I don’t have any other way to connect to my Microsoft Business account.

I am the admin of the account.

How to access my account again?


Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,855 questions
{count} vote

1 answer

Sort by: Most helpful
  1. janet albanese 0 Reputation points

    I am locked out of my account .I have changed my password 10 times. Please I need help