Can't login to azure with error code 53003

Question

Hello, I get a 53003 error message when trying to log in to my azure environment. I tried the following

• different laptops (all privately owned both windows as OSX)
• removed cache and use incognito

In the past I could log in. Strange thing is that I'm able to login into windows360 though...

Appreciate the support. kr, Paul

Answer 1

Hi Paul Le ,

Thank you for reaching out on the Microsoft Q&A .

The error is related to your organization's security settings blocking your access.

Here's what you can try:

1. Check with your IT department - They have the inside scoop on your account and can help resolve this quickly.
2. Consider your location - If you're traveling or using a VPN, make sure it's allowed for Azure access by your organization.
3. Try a trusted device - Log in from a device you've used for Azure before to see if it's a device-specific issue.
4. Clear browser cache and cookies - Sometimes corrupted data can cause login problems.
5. Double-check MFA (if enabled) - Ensure you have the correct method configured and it's working properly.

Additionally, you can try these solutions:

1. Update your OS - Make sure your operating system is up to date, then restart your computer and check if the error is resolved.
2. Clear the app cache - Reset the app that triggers the error, then restart your computer and see if it fixes the issue.

Reference: Error Code 53003 Fix.

If these resources don't resolve your issue, you can submit a support ticket at Azure Support, and they will assist you further.

I hope this helps! If you have any further questions, feel free to ask.

If the information is useful, please accept the answer and upvote it to assist other community members.

Answer 2

Hi @Paul Le

Thank you for post!

It seems that you are encountering an error code 53003 while trying to access the azure portal, cause of Error is has been blocked by Conditional Access policies in Entra ID.

If all admins are blocked entirely, you can reach out to our support team. You can look into below article to get support numbers depending on your country.https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

or creating a ticket through a different account:  https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

Create a ticket with Microsoft support team. Give them the tenant ID which is locked out in your description. Tell them that no admin account has access anymore and your partners also have no access anymore.

Once you create a ticket with support team you will have to work with our data protection team. You will have to first prove your identity against your tenant for security purpose. Post that this team will help you with help you in getting access to your tenant or unlock your account depending on your scenario.

If the above steps are not work, please let us know we will help you on further.

Hope this helps. Do let us know if you any further queries.

Thanks,

Akhilesh.

---

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.