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I can't sign up for an Azure account without a phone number as I don't have one. What belief-friendly alternatives are provided?

x x 0 Reputation points
2024-06-06T00:39:02.9133333+00:00

I am trying to sign up for an Azure account but during the signup process I am expected to provide a phone number and verify it.

Due to my beliefs, I do not and cannot have a phone number. What alternatives does Microsoft/Azure provide for those with belief systems incompatible with their self-signup form?

I tried to create a troubleshooting ticket to ask this instead but was repeatedly getting the error so I had to resort to the forums:

The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: fx Resource: portalservicerp Details: The logged in user is not authorized to fetch tokens for extension 'fx' because the user account is not a member of tenant 'f8cdef31-a31e-4b4a-93e4-5f571e91255a'. Error details: invalid_grant: 50020 - [2024-06-06 00:27:08Z]: AADSTS50020: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 90c49284-d74b-4150-9045-e381bd333d00 Correlation ID: b264f395-2374-4e64-893b-8575e423a001 Timestamp: 2024-06-06 00:27:08Z - Correlation ID: b264f395-2374-4e64-893b-8575e423a001 - Trace ID: 90c49284-d74b-4150-9045-e381bd333d00

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  1. Ryan Hill 26,866 Reputation points Microsoft Employee
    2024-06-26T16:30:13.4266667+00:00

    With the error message pointing to live.com domain, the user account is a Microsoft Account. For this type of account, you can setup your account for MFA using the Authenticator app on your mobile device. Secondary email can be used in order validate identity should you ever lose access to the account i.e., switching to a new device and not having a backup of the Authenticator application. For complete steps of setting this up on your Microsoft account, see How to use two-step verification with your Microsoft account - Microsoft Support.You still need this live.com account added to your tenant of the subscription though. For that, you will need to reach out to the subscription admin so they can add your account. If your account is already there, then this may have been a transient issue with the portal.

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