Default Regions

James Lane 20 Reputation points
2024-06-06T06:07:04.4466667+00:00

Hi Community,

I'm currently in Australia but set up my Azure account with I was in the USA (west). I've been getting some errors when I try to use different AI/cognitive services pointing to region, and when I use the Document Intelligence Studio for example, I can't get all of my resources to show up under the subscription Actually, only the eastus resource group I created shows up, and when I use that, it throws an exception saying it's unauthorized. I can create an Australian resource from within the studio and it shows up, or if I use the endpoint setting it works, but it's not ideal. Also, when I was doing a lab exercise in bash shell and ran a bash setup.sh from the cloned repo it created the resources in westus2 , which makes me suspect my region settings are out of order. My Microsoft account shows Australia, and my default directory says it's Australia, but I'm not really sure if I'm in the right places.

Any assistance would be greatly appreciated!

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Accepted answer
  1. YutongTie-MSFT 47,601 Reputation points
    2024-06-08T01:17:27.35+00:00

    Thanks for reporting this issue James, I hope your issue has been resolved.

    For subscription issue and billing issue, it's very difficult for community to help for those issue to protect your privacy, since it needs a lot of your private information. For those question, I would like to suggest your raising a ticket here -

    https://azure.microsoft.com/en-us/support/create-ticket/

    Billing and subscription management support is available to all Azure customers.

    A support engineer will help you check on more backend details.

    We are happy to help other tech questions, please feel free to let us know. I hope this helps!

    Regards,

    Yutong

    1 person found this answer helpful.

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  1. James Lane 20 Reputation points
    2024-06-06T06:48:34.3766667+00:00

    Turns out the setup.sh is hardcoded for that region. Still not sure why they won't show up in the Studio though, even when they are under the same subscription. Maybe it takes a while, or there's a bug.

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