Windows server Updates

Mahmoud Abdelaziz Ahmed 0 Reputation points
2024-06-06T08:52:44.9766667+00:00

I have win server 2022 21h2 (hardware hp & vm )and kb5037782 failed with error installation failure: Windows failed to install the following update with error 0x80071ab1

I noticed that there is a conflict between kb5037782 (security update 2024) vs KB5008223 (security update 2021) and after removing KB5008223 now I can install kb5037782 manually normally

and I searched on https://www.catalog.update.microsoft.com/Search.aspx?q=KB5008223 and found KB5008223 replaced by kb5037782

so the q is

1- Is this conflict normal? and my solution is suitable ?

2- Is kb5037782 only enough for the system and no need for KB5008223?

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Jing Zhou 3,660 Reputation points Microsoft Vendor
    2024-06-06T09:58:03.03+00:00

    Hello,

    Thank you for posting in Q&A forum.

    Based on the situation you described, it is possible for a conflict to occur between KB5037782 and KB5008223, which may be due to two updates containing the same files or features, resulting in installation failure. Your solution is appropriate, that is, after removing KB5008223, KB5037782 can be manually installed normally.

    Normally, KB5037782 should include the repair content in KB5008223 and can replace KB5008223. If you have successfully installed KB5037782 and the system is running normally, you can assume that KB5037782 contains all the repair content you need, without the need to install KB5008223 again.

    Best regards,

    Jill Zhou


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