Hi Cedric Abraham,
Thank you for posting in Q&A forum.
Unfortunately, there is no way to unlock a user account. You can check the following document https://learn.microsoft.com/en-us/azure/active-directory/active-directory-passwords-policy
For details the how-to account lockout duration is calculated by default. If the user is aa synced user, synced from on-prem AD, then the unlock policy configured on on-prem AD would take effect.
If smart lockout policies are configured, the user remains locked based on the lockout duration specified in https://learn.microsoft.com/en-us/azure/active-directory/connect/active-directory-aadconnect-pass-through-authentication-smart-lockout.
I hope the information above is helpful.
Best regards
Zunhui
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