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Azure AD B2C Custom policy email validation

víctor arranz 0 Reputation points
2024-06-06T14:52:42.4266667+00:00

image (17)

I have a custom policy where I am trying to just confirm that the email exists in the azure application. I access to this screen via link where I have placed the email, which is correctly settled in the readOnly textBox, but when clicking on "confirmar" the screen shows me the message of the picture, although the user is registered in azure.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 22,981 Reputation points Microsoft Employee
    2024-06-07T19:44:27.6433333+00:00

    Hi @víctor arranz , the validation technical profile may not be configured correctly to validate the information provided. You may want to check that the validation technical profile is configured to validate the information correctly, and that it is using the correct claims and claim types.

    Another possible reason for this error message is that the information provided is not in the correct format or does not match the expected format.

    If you are still having trouble, I would recommend reviewing the error message and any logs or diagnostic information and let me know the details.

    Please check the above and let me know!

    Best,

    James

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