If your customer is receiving a response where the itemBody is null for an event, there could be a few reasons for this:
- Permissions: Ensure that the user or application making the API request has the necessary permissions to access the event details, including the body content. Check the permissions required for reading calendar events.
- Event Creation: If the event was created without specifying a body content, the
itemBodyproperty may be null in the response. When creating events, make sure to include the body content if it's required.