How to fix Application Insight undefined record?

Pham Minh Tuan (ERP.DNM) 20 Reputation points
2024-06-07T02:40:36.4566667+00:00

I am trying to configure Application insight to know how many times a customer login into our website. However, the Name field does not show all customer name but instead show as <Undefined> and Other. Are there any way to make it show the exact name instead?

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Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
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  1. Sohail Ali 325 Reputation points Microsoft Employee
    2024-06-07T11:25:09.9166667+00:00

    Pham Minh Tuan (ERP.DNM)

    Here is an action plan which you can follow :-

    1. You have to integrate JavaSCript SDK using : Microsoft Azure Monitor Application Insights JavaScript SDK - Azure Monitor | Microsoft Learn
    2. You Have to implement Authenticated users using : Application Insights API for custom events and metrics - Azure Monitor | Microsoft Learn
      Post that pageviews data will be ingested into Application Insights for Client Side Monitoring. 

    Once pageviews data flows in, You would be able to see right number of users in that "Users" Blade in Application Insights


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