I am unable to connect to Vm using bastion connection

Sahana A E 0 Reputation points
2024-06-07T07:38:53.5433333+00:00

I am unable to connect to VM using bastion connection it shows below error.

image-20240522-122215.png

We used the RDP client and Just in time access to connect.
I am able to connect with temp profile due to memory issue in Server

User's image

Disk size is increased, but still the same issue. Any help ??

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Nikhil Duserla 320 Reputation points Microsoft Vendor
    2024-06-07T14:05:56.63+00:00

    Hi Sahana A E,

    Welcome to the Microsoft Q&A Platform. Thank you for reaching out, and we hope you are doing well.

    We understand that you are unable to access your VM. Based on the information you provided, please refer to the steps given in this link: Windows Temporary User Profile.

    And try to connect to the VM using Bastion once your VM is accessible.

    If your issue persists kindly let us know if you are able to complete the following:

    1. Make sure the VM is on Running state.
    2. Is this a windows VM or a Linux VM?
    3. Can you assign a public IP to the VM, allow NSG and try to access the VM.
    4. Can you access the VM from another VM in the same subnet using its private IP?
    5. Can you use this Bastion and access a different VM in the same subnet?
    6. Make sure you are allowing IP ranges from Bastion subnet in the destination VM's NSG.

    If this answers your query, do click Accept Answer and Upvote, so that it is useful to others in the community.

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