How to fix Component error code: 0x80004005 Error description: Unknown error (0xe0000235) during the SQLEXPRADV_x64_PTB (2017) installation?

Question

Hello!

I'm having some issues with the SQLEXPRADV_x64_PTB installation (2017 version). I use an MAC MacBook Air Apple M2 (masOS Sonoma 14.1) and Parallels ARM Virtual Machine to run Windows 11 Home 64 bits.

In summary, the problem is as follows:

Detailed results:

Feature: Serviços de Mecanismo de Banco de Dados

Status: Falha

Reason for failure: Erro durante o processo de instalação do recurso.

Next Step: Use as seguintes informações para corrigir o erro, desinstale o recurso e execute o processo de instalação novamente.

Component name: Recursos de Instância dos Serviços do Mecanismo de Banco de Dados do SQL Server

Component error code: 0x80004005

Error description: Unknown error (0xe0000235)

Error help link: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=14.0.1000.169&EvtType=0xF57C3D6F%400xDC80C325&EvtType=0xF57C3D6F%400xDC80C325

Below I leave the complete error message. Could someone help me, please? Thanks a lot!

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Overall summary:

Final result: Falha: consulte os detalhes abaixo

Exit code (Decimal): -2147467259

Start time: 2024-06-07 08:15:36

End time: 2024-06-07 08:20:39

Requested action: Install

Setup completed with required actions for features.

Troubleshooting information for those features:

Next step for SQLEngine: Use as seguintes informações para corrigir o erro, desinstale o recurso e execute o processo de instalação novamente.

Machine Properties:

Machine name: PAULOREGISM11C0

Machine processor count: 4

OS version: Microsoft Windows 11 Home (10.0.22621)

OS service pack:

OS region: Brasil

OS language: português (Brasil)

OS architecture: x64

Process architecture: 64 Bits

OS clustered: Não

Product features discovered:

Product Instance Instance ID Feature Language Edition Version Clustered Configured

Package properties:

Description: Microsoft SQL Server 2017

ProductName: SQL Server 2017

Type: RTM

Version: 14

SPLevel: 0

Installation location: C:\Programas\SQLEXPRADV_x64_PTB\x64\setup\

Installation edition: Express

Product Update Status:

Nenhum descoberto.

Configurações de Entrada do Usuário:

ACTION: Install

ADDCURRENTUSERASSQLADMIN: true

AGTSVCACCOUNT: AUTORIDADE NT\SERVIÇO DE REDE

AGTSVCPASSWORD: *****

AGTSVCSTARTUPTYPE: Disabled

ASBACKUPDIR: Backup

ASCOLLATION: Latin1_General_CI_AS

ASCONFIGDIR: Config

ASDATADIR: Data

ASLOGDIR: Log

ASPROVIDERMSOLAP: 1

ASSERVERMODE: TABULAR

ASSVCACCOUNT: <vazio>

ASSVCPASSWORD: <vazio>

ASSVCSTARTUPTYPE: Automatic

ASSYSADMINACCOUNTS: <vazio>

ASTELSVCACCT: <vazio>

ASTELSVCPASSWORD: <vazio>

ASTELSVCSTARTUPTYPE: 0

ASTEMPDIR: Temp

BROWSERSVCSTARTUPTYPE: Disabled

CLTCTLRNAME: <vazio>

CLTRESULTDIR: <vazio>

CLTSTARTUPTYPE: 0

CLTSVCACCOUNT: <vazio>

CLTSVCPASSWORD: <vazio>

CLTWORKINGDIR: <vazio>

COMMFABRICENCRYPTION: 0

COMMFABRICNETWORKLEVEL: 0

COMMFABRICPORT: 0

CONFIGURATIONFILE:

CTLRSTARTUPTYPE: 0

CTLRSVCACCOUNT: <vazio>

CTLRSVCPASSWORD: <vazio>

CTLRUSERS: <vazio>

ENABLERANU: true

ENU: false

EXTSVCACCOUNT: <vazio>

EXTSVCPASSWORD: <vazio>

FEATURES: SQLENGINE, CONN, BC, SDK, SNAC_SDK, LOCALDB

FILESTREAMLEVEL: 0

FILESTREAMSHARENAME: <vazio>

FTSVCACCOUNT: <vazio>

FTSVCPASSWORD: <vazio>

HELP: false

IACCEPTPYTHONLICENSETERMS: false

IACCEPTROPENLICENSETERMS: false

IACCEPTSQLSERVERLICENSETERMS: true

INDICATEPROGRESS: false

INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\

INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\

INSTALLSQLDATADIR: <vazio>

INSTANCEDIR: C:\Program Files\Microsoft SQL Server\

INSTANCEID: SQLEXPRESS

INSTANCENAME: SQLEXPRESS

ISMASTERSVCACCOUNT: NT AUTHORITY\Network Service

ISMASTERSVCPASSWORD: <vazio>

ISMASTERSVCPORT: 8391

ISMASTERSVCSSLCERTCN: <vazio>

ISMASTERSVCSTARTUPTYPE: Automatic

ISMASTERSVCTHUMBPRINT: <vazio>

ISSVCACCOUNT: NT AUTHORITY\Network Service

ISSVCPASSWORD: <vazio>

ISSVCSTARTUPTYPE: Automatic

ISTELSVCACCT: <vazio>

ISTELSVCPASSWORD: <vazio>

ISTELSVCSTARTUPTYPE: 0

ISWORKERSVCACCOUNT: NT AUTHORITY\Network Service

ISWORKERSVCCERT: <vazio>

ISWORKERSVCMASTER: <vazio>

ISWORKERSVCPASSWORD: <vazio>

ISWORKERSVCSTARTUPTYPE: Automatic

MATRIXCMBRICKCOMMPORT: 0

MATRIXCMSERVERNAME: <vazio>

MATRIXNAME: <vazio>

MRCACHEDIRECTORY:

NPENABLED: 0

PBDMSSVCACCOUNT: <vazio>

PBDMSSVCPASSWORD: <vazio>

PBDMSSVCSTARTUPTYPE: 0

PBENGSVCACCOUNT: <vazio>

PBENGSVCPASSWORD: <vazio>

PBENGSVCSTARTUPTYPE: 0

PBPORTRANGE: <vazio>

PBSCALEOUT: false

PID: *****

QUIET: false

QUIETSIMPLE: false

ROLE: AllFeatures_WithDefaults

RSINSTALLMODE: DefaultNativeMode

RSSVCACCOUNT: <vazio>

RSSVCPASSWORD: <vazio>

RSSVCSTARTUPTYPE: Automatic

SAPWD: *****

SECURITYMODE: SQL

SQLBACKUPDIR: <vazio>

SQLCOLLATION: Latin1_General_CI_AS

SQLSVCACCOUNT: NT Service\MSSQL$SQLEXPRESS

SQLSVCINSTANTFILEINIT: false

SQLSVCPASSWORD: <vazio>

SQLSVCSTARTUPTYPE: Automatic

SQLSYSADMINACCOUNTS: PAULOREGISM11C0\pauloregismoreiralop

SQLTELSVCACCT: NT Service\SQLTELEMETRY$SQLEXPRESS

SQLTELSVCPASSWORD: <vazio>

SQLTELSVCSTARTUPTYPE: Automatic

SQLTEMPDBDIR: <vazio>

SQLTEMPDBFILECOUNT: 1

SQLTEMPDBFILEGROWTH: 64

SQLTEMPDBFILESIZE: 8

SQLTEMPDBLOGDIR: <vazio>

SQLTEMPDBLOGFILEGROWTH: 64

SQLTEMPDBLOGFILESIZE: 8

SQLUSERDBDIR: <vazio>

SQLUSERDBLOGDIR: <vazio>

SUPPRESSPRIVACYSTATEMENTNOTICE: false

TCPENABLED: 0

UIMODE: AutoAdvance

UpdateEnabled: true

UpdateSource: MU

USEMICROSOFTUPDATE: false

X86: false

Configuration file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20240607_081535\ConfigurationFile.ini

Detailed results:

Feature: Serviços de Mecanismo de Banco de Dados

Status: Falha

Reason for failure: Erro durante o processo de instalação do recurso.

Next Step: Use as seguintes informações para corrigir o erro, desinstale o recurso e execute o processo de instalação novamente.

Component name: Recursos de Instância dos Serviços do Mecanismo de Banco de Dados do SQL Server

Component error code: 0x80004005

Error description: Unknown error (0xe0000235)

Error help link: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=14.0.1000.169&EvtType=0xF57C3D6F%400xDC80C325&EvtType=0xF57C3D6F%400xDC80C325

Feature: Browser do SQL

Status: Aprovado

Feature: Gravador do SQL

Status: Aprovado

Feature: LocalDB

Status: Aprovado

Feature: SDK de Ferramentas de Cliente

Status: Aprovado

Feature: Conectividade das Ferramentas de Cliente

Status: Aprovado

Feature: Compatibilidade das Ferramentas de Cliente com Versões Anteriores

Status: Aprovado

Feature: Conectividade de Cliente SQL

Status: Aprovado

Feature: SDK de Conectividade de Cliente SQL

Status: Aprovado

Feature: Arquivos de Suporte à Instalação

Status: Aprovado

Rules with failures:

Global rules:

Scenario specific rules:

Rules report file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20240607_081535\SystemConfigurationCheck_Report.htm

Answer 1

MAC MacBook Air Apple M2

SQL Server is only supported on x64, not on other processors like M2, see

https://learn.microsoft.com/en-us/sql/sql-server/install/hardware-and-software-requirements-for-installing-sql-server-2019?view=sql-server-ver16#pmosr

Answer 2

Hi，PauloMoreira-5852

Welcome to Microsoft Sql Server Q&A fourm!

None version will work under Windows ARM, it's not supported.

Processor Type that supports SQL Server：

• x64 Processor: AMD Opteron
• AMD Athlon 64
• Intel Xeon with Intel EM64T support
• Intel Pentium IV with EM64T support

Unknown error (0xe0000235)

This issue is usually a system-level cause reflecting an unsupported installation.

As an alternative approach, Docker technology is often another choice for Mac users.

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Best regards

Mikey Qiao