Merge Profile MCID's that are using the same email

Damaris Morales 0 Reputation points

I took my Microsoft certification exams with Certiport. My certification paperwork came back with MCID 991600648; however, my Microsoft learn profile has MCID 990278768. Both accounts are tied to my same personal email. How can I get my MCID's merged so I can view my certifications and what is required for recertification.

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  1. Rakesh Gurram 4,890 Reputation points Microsoft Vendor

    Hi Damaris Morales,

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

    or “Ask a new question >” and Learn/Cert Moderators will help you.

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Missing Badge/Sharing

    Microsoft Certification - Profile/MCID Assistance

    Certifications tab moved under Credentials. Below is direct link to your Certifications tab:

    Account Management you can link your private and work email addresses:


    Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    Please don't forget to Accept Answer and close this thread.

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