How to fix microsoft Store error massage- something happen in our end

Swarit patel(Microsoft) 0 Reputation points

When I download any app or game it starting download then acquiring license then error and error massage show (something happen in our end) in windows 10 and app is not download how to solve😥😥😥!

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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2 answers

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  1. Kapil Arya 7,791 Reputation points MVP


    See if this fix helps you:

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    0 comments No comments

  2. Karlie Weng 15,676 Reputation points Microsoft Vendor


    It is recommended to open Settings, Time and Language, Language, and make sure that the displayed "Region", "Apps and Websites", etc. are the current actual location.

    Then check if there is a system update and try again after the update.

    If it still doesn't work, it is recommended to install KB5015020,

    Then refer to the following link to restore the hosts file(translate it to English):

    Then right-click the Start menu → "Windows PowerShell (Administrator)" → enter:

    (Windows Terminal (Administrator) may be displayed in WIndows11)

    netsh winsock reset

    (Press Enter)

    netsh int ip reset

    (Press Enter)

    ipconfig /release

    (Press Enter)

    ipconfig /renew

    (Press Enter)

    ipconfig /flushdns

    (Press Enter)

    ipconfig /registerdns

    (Press Enter)


    (Press Enter) (Open Internet Properties interface)


    (Press Enter) (Open Network Connection Panel)

    Click "Advanced" in "Internet Properties Interface",

    Click "Restore Advanced Settings", and then click "Reset" (There is no "Reset" button in Windows 11, please ignore this step).

    Then find in the above selection box: Use TLS1.0→→Use TLS1.1→→Use TLS1.2→→Use TLS1.3 (experimental), check these 4 and click OK.

    In the "Network Connection Panel", right-click the network adapter that needs to be set → "Properties",

    In the "Network" properties window, double-click "Internet Protocol Version 4 (TCP / IPv4)".

    Select "Obtain an IP address automatically",

    Select "Obtain DNS server address automatically",

    Click "OK".

    After completing the above solution, restart the device.

    After restarting the computer, right-click the Start menu → "Windows Powershell (Administrator)" → Enter:

    (Windows Terminal (Administrator) may be displayed in WIndows11)

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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