Authenticator not linked to Admin Account
Steven @Pulse Management
5
Reputation points
I am trying to log into my very small business admin account, but the 2FA keeps sending me to Authenticator, which doesn't seemed to be synced for the Microsoft admin account. I am in a vicious circle of trying to fix it, but can't because everywhere I try to go to fix it requires me to sign into the very thing I'm trying to fix. I need the 2FA reset to no, so I can sign in and fix it. I tried calling help desk, but they require my contract ID which is also locked behind the 2FA. How do I talk to a person at MS to fix this?