Windows 10 wont let me sign in or type in my password even after restarting and putting it on sleep mode

rayrecca 0

1000027479

I woke up this morning boot up my pc and this happens, clicking the sign in button does nothing

Emma Kelly 0 Reputation points

2024-06-09T10:37:02.03+00:00
If Windows 10 won't let you sign in or type in your password even after restarting and putting it on sleep mode, try the following:

Reset Your Password: If you've forgotten your password, you can reset it using the built-in Windows 10 password reset tool. Press the Windows key + R, type netplwiz, and press Enter. Click on the "Users" tab, select your account, and click "Reset Password".

Disable Fast Startup: Fast Startup can sometimes cause issues with signing in. To disable it, go to Settings > Power & sleep > Choose what the power buttons do, and uncheck the box next to "Turn on fast startup (recommended)".

Run the Windows Troubleshooter: Windows has a built-in troubleshooter that can help resolve sign-in issues. Press the Windows key + R, type ms-settings:troubleshoot, and press Enter. Click on "Other troubleshooters" and select "Sign-in issues".

Reinstall Windows 10: If none of the above steps work, you may need to reinstall Windows 10. This will erase all your data, so make sure to back up your files before doing so.

If none of these steps resolve the issue, you may want to consider seeking further assistance from a professional IT expert.
rayrecca 0 Reputation points

2024-06-09T21:22:41.2966667+00:00

Hi thank you for taking the time to reply to my question, i can't do anything from this point, i cant even sign in as another user or guest, and when i restart in safe mode and try to do a system restore or reset the pc it asks me to type in my password but even after typing the correct password it says my password is incorrect which i know to be false because i can log in with the same microsoft account on other computers.

1 answer

S.Sengupta 17,311 Reputation points MVP

2024-06-11T01:30:06.1833333+00:00
If you are using a Microsoft account, then check it here:

Microsoft password reset page

If you are using a Local account then:

Restart the computer and repeatedly press the F8 key to enter the Advanced Boot Options.

Select Safe Mode with Command Prompt.

Once in Command Prompt, type net user username newpassword (replace "username" with your actual username and "newpassword" with your new password).
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Windows 10 wont let me sign in or type in my password even after restarting and putting it on sleep mode

1 answer