Insufficient privileges to complete the operation.

Question

{
  "sessionId": "6efa16eba4d74ac69e830d1fb37280fd",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '7655d621-3c86-4a9a-92f8-47244f293b55'(Microsoft_Entra_PM) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 99ee2e33-24af-47bd-bd48-9eed22678300 Correlation ID: 5cf88365-3f90-4a11-9129-f502608e2e7d Timestamp: 2024-06-09 08:35:58Z",
      "clientId": "7655d621-3c86-4a9a-92f8-47244f293b55",
      "scopes": [
        "https://graph.microsoft.com/.default"
      ]
    }
  ]
}

This question is related to the following Learning Module

Answer 1

Hello,

Thanks for your question.

I would recommend the following to resolve this issue:

1. Please, sign out from your active session and sign in with a new incognito window or any different browser. This can be the issue, but if this doesn't resolve go to step 2.
2. If you are signing in to the Azure Portal by using your personal account then by default it will be connected to Microsoft Services tenant. To resolve this issue, create your own tenant by using access https://azure.microsoft.com/en-us/free/ to create a free Azure account.

Regards,

You can mark it 'Accept Answer' if this helped.