Hello,
Error 0X80070005 is usually caused by permission issues. To resolve this issue, you can try the following steps:
- Run the Windows Update troubleshooter. Go to Settings > Update & Security > Troubleshoot > Windows Update.
- Check if your account has administrator privileges. If not, log in with an administrator account.
- Restarting the update services. You can do this by using the Services tool (services.msc) and stopping and starting the following services: Windows Update, Background Intelligent Transfer Service, and Cryptographic Services.
- Check if your antivirus software is blocking the update. Temporarily disable your antivirus software and try to update again.
- Reset the Windows Update components. Open Command Prompt as an administrator and type the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- If none of the above steps work, you can try to manually download and install the update from the Microsoft Update Catalog .
Best Regards,
Hania Lian
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