MICROSOFT LOOP "PREPARANDO TUDO"

Everaldo Bonfim 0

Ao adicionar anotações em uma reunião no Microsoft Teams, o Microsoft Loop fica com a mensagem em "Preparando tudo" e não sai disso.

Miguel Gonçalves 961 Reputation points

2024-06-11T12:03:47.05+00:00

Olá Everaldo,

Por vezes a preparação do contexto de perfil pode tomar algum tempo mas não muito.

Como pelos vistos, poderá estar a demorar, questiono se já tentou login com a mesma conta noutro dispositivo. Isso irá descartar uma série de questões relacionadas com o contexto, teams, conta, etc.

No device em que está a ter problemas, tente limpar a cache do Teams, valide se tem as ultimas atualizações de Teams.
Miguel Gonçalves 961 Reputation points

2024-06-11T12:05:37.5733333+00:00

Reboot nesse dispositivo também.

1 answer

Robin Sheng-MSFT 5,525 Reputation points Microsoft Vendor

2024-06-12T06:36:49.8866667+00:00

Hi @Everaldo Bonfim

Currently, the Q&A forum only supports English. In order to help you solve problems better, please send posts in English.

Could you please tell me if this problem has occurred recently?

If the loop component is always loading, it is recommended that you clear the Teams cache.

Thanks for your understanding and support.

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Robin Sheng-MSFT 5,525 Reputation points Microsoft Vendor

2024-06-17T01:05:25.75+00:00

Hi @Everaldo Bonfim

I am checking the status of this case. Please let us know if you would like further assistance.

Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!

Robin Sheng-MSFT 5,525 Reputation points Microsoft Vendor

2024-06-18T01:06:16.6266667+00:00

Hi @Everaldo Bonfim

If an answer has been helpful, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!

Robin Sheng-MSFT 5,525 Reputation points Microsoft Vendor

2024-06-20T01:11:01.5133333+00:00

Hi @Everaldo Bonfim
It has been a while, how is everything going? If you have any update about this issue, please feel free to post back.
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MICROSOFT LOOP "PREPARANDO TUDO"

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