9,309 questions
Authenticator App not receiving code
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 94%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Reese, James (Justin)
20
Reputation points
When trying to login to my account from my computer, it send a code to my Authenticator app. But my app does not show the code.
Microsoft Security | Microsoft Authenticator
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
Erika Enomoto 0 Reputation points Microsoft Employee2024-06-11T17:51:29.7966667+00:00 I’m having the same issue when trying to log into teams. It is asking me to enter number code in my authentication app but there is no notification coming through
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 51%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL4%3C/text%3E%3C/svg%3E)
LydiaM-4211 1 Reputation point2024-06-12T08:04:11.0333333+00:00 I am experiencing the same challenge when trying to log in to any Microsoft site with my Work email address. I don't receive the code on the Authenticator app.
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