Query on Admin Role

Roger Roger 7,326 Reputation points
2024-06-12T04:13:47.38+00:00

Hi All,

I want to create a custom role for users to manage M365 Groups, Distribution Lists, Dynamic Distribution Lists, Mail-enabled security groups, Shared mailboxes, and Resources (room mailboxes) in M365. Apart from these, I don't want users to make any other changes in the Exchange Online Admin Center. Please guide me in creating this custom role.

Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Exchange | Hybrid management
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
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  1. Anonymous
    2024-06-12T09:48:12.5933333+00:00

    Hi @Roger Roger

    Welcome to the Microsoft Technical Support Forum.

    According to your description, you want to create a custom role for users to manage M365 groups, distribution lists, dynamic distribution lists, mail-enabled security groups, shared mailboxes, and conference room mailboxes in M365. In addition, you do not want users to make any other changes in the Exchange Online Admin Center.

    After my research, the custom role operation is not currently supported, but there are administrators who can complete some of your requirements, but they cannot be accurate to your needs. You can try the following steps to manage and assign role permissions:

    1. Manage M365 groups in M365 In the Microsoft 365 adimin center, navigate to Roles—>Role assignments—>Groups Administrator, and assign permissions to the users you specify as shown in the following screenshots.User's image
    2. Manage distribution lists, dynamic distribution lists, mail-enabled security groups, shared mailboxes, and conference room mailboxes.

    a. Create a new role group in the Exchange Online Management Shell

    New-RoleGroup -Name "Group and Mailbox Manager" -Roles "Distribution Groups", "Mail Recipients", "Security Group Creation and Membership"

    b. Add members to the role group

    Add-RoleGroupMember -Identity "Group and Mailbox Manager" -Member <user-to-add>

    If you have any questions, please feel free to contact me.

    Best regards,

    Jake Zhang


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  1. Roger Roger 7,326 Reputation points
    2024-06-16T16:04:46.6233333+00:00

    final question before marking as answer.

    I have added users to this custom role "Group and Mailbox Manager", what is the syntax to know the members of this role after adding.


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