Cannot connect to my VM

Question

Hello,

I'm trying to connect to my Ubuntu 22.04 VM as usual. However, when I attempt to connect through the portal using SSH with Azure CLI, it prompts me to enter a password, which it never did before. I have tried every password, including previous ones, but none work and I receive the following error after attempting several times: Permission denied (publickey,password).

I also regenerated the SSH key, configured the security group to make my VM accessible through port 22, and reset the user's password, but none of these solutions worked and it prompts the same error after several attempts.

Please, note that the username registered when I created the VM is different from my personal username. When I try to connect using the username I set up, it works, but when I use my personal one, it doesn't work, even though it was working until now.

Can someone help me solve this problem, please?

Any help would be much appreciated.

Regards,

Yacine

Answer 1

You should be using the username set when provisioning the VM.

You could use your Entra ID account assuming that you enable Entra ID integration for the VM. For that, follow https://learn.microsoft.com/en-us/entra/identity/devices/howto-vm-sign-in-azure-ad-linux

---

If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin

Answer 2

Hi TAZDAIT, Yacine,

Thank you for reaching out to us on Microsoft Q&A forum.

We understand from your query that you are experiencing an issue while attempting to connect to the VM with a username.

As Marcin Policht mentioned, please also take into consideration the insights I'm providing below.

We suggest that you use the username you provided for the VM when connecting to it.

When attempting to connect to the VM from Azure CLI, use: ssh [username]@[public-ip].

Try to reconnect with CLI again.

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it"