Hello, I am creating a SQL Database and this would be the 2nd one I made. The first one went smoothly, and I am now creating one for a client. When I am sent a Data Share Invitation, and hit the accept button, I receive an error: I also notice that there is no refresh button. There is no custom domain for this subscription (*.onmicrosoft.com) and the data share was sent to the email of the owner of the account. Any help is appreciated. Thanks, SG

Unable to see Data Share Invitation from resource provider

Dental Bright Group 0

Hello,

I am creating a SQL Database and this would be the 2nd one I made. The first one went smoothly, and I am now creating one for a client. When I am sent a Data Share Invitation, and hit the accept button, I receive an error:

User's image

I also notice that there is no refresh button. There is no custom domain for this subscription (*.onmicrosoft.com) and the data share was sent to the email of the owner of the account. Any help is appreciated.

Thanks,

PRADEEPCHEEKATLA-MSFT 82,671 Reputation points Microsoft Employee

2024-06-13T06:27:31.51+00:00

@Dental Bright Group - It seems like you are facing an error message while trying to see the Data Share Invitation from the resource provider. The error message "User Domain verification failed: Please wait a moment and try again or contact support for help" indicates that there might be an issue with the domain verification process.

Could you please verify the domain which you are trying to pass second time?

I would suggest waiting for a few moments and then trying again. If the issue persists, you can open a support ticket for further assistance. They will be able to help you resolve the issue and provide you with the necessary guidance.

Let me know if you have any other questions or concerns.
MikeyQiaoMSFT-0444 1,255 Reputation points

2024-06-13T06:30:20.22+00:00

Hi，Dental Bright Group

Is your Azure Data Share account in a custom primary domain?
Dental Bright Group 0 Reputation points

2024-06-13T13:28:20.8466667+00:00

Hello Microsoft team,

The email used to create the account is *@dentalbrightgroup.com and I am not using a custom domain for this Data Share account. I am using the Microsoft provided domain:

overjetdentalbrightgroup.onmicrosoft.com

I did wait 2 days, and it is still giving me the same error. I am trying to avoid paying for support. Am I forced to register my domain as the primary custom domain with a TXT record? I am trying to avoid that because I do not have control over the DNS.

Thanks,

SG
Dental Bright Group 0 Reputation points

2024-06-13T14:20:03.38+00:00

@MikeyQiaoMSFT-0444 @PRADEEPCHEEKATLA-MSFT
PRADEEPCHEEKATLA-MSFT 82,671 Reputation points Microsoft Employee

2024-06-14T07:02:51.98+00:00

@Dental Bright Group - I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us?
PRADEEPCHEEKATLA-MSFT 82,671 Reputation points Microsoft Employee

2024-06-18T05:49:42.49+00:00

@Dental Bright Group - Did you get a chance to open a support ticket?
PRADEEPCHEEKATLA-MSFT 82,671 Reputation points Microsoft Employee

2024-06-19T04:05:03.99+00:00

@Dental Bright Group - We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

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Unable to see Data Share Invitation from resource provider